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01Journal

Notes from the yard.

Writing for people who run skip hire businesses — what the rules actually require, what the software actually does, and what it costs you to keep doing it on paper.

Operations 4 min read

Six numbers that tell you how the yard is doing

Most skip hire businesses are run on one number: whether the bank balance went up. Here are six that tell you why it did, in time to do something about it.

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10 Money 5 min read The money that never makes it onto the invoice Most yards do not have a pricing problem. They have a pricing enforcement problem — the rate card says one thing and the invoices say another. 09 Customers 4 min read Where's my skip? The call you should not be taking Most calls into a skip hire office are not orders. They are three questions, asked hundreds of times a month, that the customer could answer themselves in four seconds. 08 Operations 5 min read Building the day's run without three phone calls Most yards plan the day twice: once in the morning, and again by phone as it falls apart. The second version is the expensive one. 07 Money 5 min read Invoices that go out on the day the skip comes back The work was done on Monday. The invoice went out a week on Friday. Everything expensive about skip hire billing happens in that gap. 06 Operations 5 min read The photo that ends the argument Most disputes in skip hire are not really disagreements about what happened. They are disagreements about what can be shown to have happened. 05 Compliance 5 min read Skip permits: where the days go missing A permit is rarely difficult. It is just easy to forget, easy to apply for late, and easy to let expire — and every one of those turns into a delivery you cannot make. 04 Growth 4 min read Half your bookings want to happen when the office is shut People decide they need a skip on a Sunday afternoon, standing in a half-cleared garage. If the only way to order one is to ring you on Monday, you are competing on who opens earliest. 03 Operations 5 min read What the paper diary really costs a skip hire yard The diary has never crashed and it never sends an invoice. Both of those facts are worth putting a number on. 02 Buying software 5 min read Choosing skip hire software: the questions that actually matter Every system demos well. These are the questions that separate software you will still be using in three years from software you will be migrating away from. 01 Compliance 6 min read Digital waste tracking: what skip hire operators must do by 1 October From 1 October 2026, every permitted site in England and Wales has to record the waste it receives on the digital waste tracking service. Here is what changes, who it applies to, and what to do about it this month.

Reading about it is one thing. Seeing it run is another.

Half an hour, against your own workflow. We open the platform, put your skip sizes and a real address in, and you decide.

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